Terms of service

Overview

This website is owned and operated by Ryvaxo. Throughout the site, the terms “we,” “us,” and “our” refer to Ryvaxo.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on this website.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these terms, you should not access the website or use our services.

Ryvaxo is an independent accessory brand. Ryvaxo is not affiliated with, endorsed by, or sponsored by Starlink, SpaceX, Tesla, or any related trademark owners. Product names and trademarks are used only to describe compatibility.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.

You may not use our products for any illegal or unauthorized purpose. You may not use our website or services to violate any laws in your jurisdiction.

You must not transmit viruses, malware, or any code of a destructive nature.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or service without our express written permission.

Section 3 - Accuracy of Information

We make reasonable efforts to provide accurate product information, pricing, images, compatibility details, and availability.

However, we do not guarantee that all information on the website is always accurate, complete, current, or error-free.

Compatibility information is provided for reference only. Customers are responsible for checking whether a product is suitable for their specific Starlink model, setup, installation environment, and intended use before purchasing.

Section 4 - Product Prices and Availability

Product prices are subject to change without notice.

We reserve the right to modify or discontinue any product at any time without notice.

We reserve the right to limit the quantities of any products we offer.

Section 5 - Products and Services

Some products may be available exclusively online through our website and may have limited quantities.

We make every effort to display product colors, materials, sizes, and images accurately, but we cannot guarantee that your device screen will display colors exactly.

Products are subject to return or exchange only according to our Refund Policy.

Section 6 - Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email. This does not guarantee order acceptance.

We reserve the right to cancel or refuse any order for reasons including but not limited to suspected fraud, incorrect pricing, product unavailability, shipping restrictions, or incorrect customer information.

If your order is canceled after payment, we will issue a refund to your original payment method.

Section 7 - Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Delivery times are estimates and may be affected by customs clearance, courier delays, local delivery conditions, weather, holidays, or incorrect shipping information.

Section 8 - Returns and Refunds

Returns, refunds, and exchanges are subject to our Refund Policy.

Please contact us before returning any item. Unauthorized returns may not be accepted.

Section 9 - Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders.

You agree to promptly update your account and order information, including email address, shipping address, phone number, and payment information, so we can complete your transactions and contact you when needed.

Section 10 - Third-Party Tools and Links

Our website may include links to third-party websites or tools.

We are not responsible for the content, accuracy, policies, or practices of third-party websites. Your use of third-party websites is at your own risk.

Section 11 - User Comments and Feedback

If you submit reviews, comments, photos, suggestions, or other content to us, you agree that we may use, edit, publish, translate, and display such content for business, marketing, or service improvement purposes.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, or personal rights.

Section 12 - Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Section 13 - Prohibited Uses

You are prohibited from using the website or its content:

For any unlawful purpose

To violate any laws or regulations

To infringe upon intellectual property rights

To submit false or misleading information

To upload viruses, malware, or harmful code

To collect or track personal information of others

To interfere with the security features of the website

We reserve the right to terminate your use of the website or service for violating any prohibited use.

Section 14 - Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our website or services will be uninterrupted, secure, or error-free.

Products should be installed and used according to the product instructions and applicable safety requirements. Ryvaxo is not responsible for damage caused by improper installation, misuse, modification, or use outside the intended purpose.

To the fullest extent permitted by law, Ryvaxo shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the website, services, or products.

Section 15 - Indemnification

You agree to indemnify and hold harmless Ryvaxo and our affiliates, partners, employees, contractors, service providers, and suppliers from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

Section 16 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

Section 17 - Termination

These Terms of Service remain effective unless terminated by either you or us.

We may terminate or suspend your access to our services if we determine that you have violated these Terms.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with applicable laws.

If you have a registered business jurisdiction, you may update this section to match your company’s governing law.

Section 19 - Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.

Your continued use of our website after changes are posted constitutes acceptance of those changes.

Section 20 - Contact Information

Questions about these Terms of Service should be sent to us at:

Service@ryvaxo.com